Anna Marie Walls
Columbus,OH
Summary
Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Resourceful able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Reliable highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.
Overview
8
8
years of professional experience
Work History
Customer Fulfillment Associate
Amazon
07.2016 - Current
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
Education
General Study - Nursing Assistance
Columbus State Community College
Columbus, OHSkills
- Product picking
- Order Picking
- Packing and shipping
- Forklift Operation
- Product Location
- Quality Control
- Stock replenishment
- Order picking and processing
- Production line operations
- Safety Procedures
- Safety processes and procedures
- Stocking and Replenishing
Timeline
Customer Fulfillment Associate
Amazon
07.2016 - Current
General Study - Nursing Assistance
Columbus State Community College