
Dynamic and reliable professional with a strong background in customer service and teamwork, honed at Downs Race Track And Casino. Proven ability to enhance client experiences and streamline operations. Adept at problem-solving and committed to continuous learning, I thrive in collaborative environments and consistently exceed expectations.
As a players club representative i updated information on a computer system printed out players cards explained points balances and promotions to customers also explained birthday specials and answered phones transferred phone lines to the correct department of the casino.
Incident Management Certifaction
45 Hour Level Course (children And Family Certification
Adult CPR/AED First Aide.