Dominic Estevez
Lakeland,FL
Summary
Dedicated childcare provider with a strong background in child supervision and behavior management at a private household. Skilled in developing engaging educational activities and maintaining a safe environment. Known for effective communication with parents and a commitment to children's well-being, utilizing CPR training and empathy to foster positive growth.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Players Club Representative
Seminole Hard Rock Hotel & Casino, Tampa
08.2026 - 10.2026
- Processed player enrollments, verified identification, and issued loyalty cards with accuracy.
- Explained club benefits, promotions, and reward redemption options to guests clearly.
- Updated player accounts, maintained contact information, and resolved membership discrepancies promptly.
- Assisted guests with point balances, tier status, and qualifying activity questions.
- Resolved member concerns professionally, preserving service quality and guest satisfaction.
- Supported promotional events by distributing materials and coordinating guest participation.
Childcare Provider
Private Household
06.2018 - 04.2026
- Supervised daily activities to ensure safety and well-being of children.
- Developed engaging educational activities to promote learning and creativity.
- Maintained open communication with parents regarding children's progress and behavior.
- Assisted with meal preparation, ensuring nutritional needs were met for children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Assistant Trainer
Gracie Plant City BJJ
12.2025 - 03.2026
- Supported lead trainers in conducting classes, ensuring adherence to safety protocols and instructional quality.
- Collaborated with team members to create a positive training environment that fosters student engagement.
- Monitored student progress and provided feedback to improve performance and retention rates.
Lawn Mower
Private Household
06.2024 - 08.2024
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL5 2026
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Observation and assessment
- Safety awareness
- Housekeeping abilities
- Behavior management techniques
- Teamwork and collaboration
- Problem-solving
Timeline
Players Club Representative
Seminole Hard Rock Hotel & Casino, Tampa
08.2026 - 10.2026
Assistant Trainer
Gracie Plant City BJJ
12.2025 - 03.2026
Lawn Mower
Private Household
06.2024 - 08.2024
Childcare Provider
Private Household
06.2018 - 04.2026
High School Diploma -
Auburndale Senior High School