Summary
Overview
Work History
Education
Skills
Timeline
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Anna Woods

Team Lead Retail Merchandiser
anna_woods_2000@yahoo.com,NC

Summary

Dynamic retail professional with a proven track record at Sas Retail Merchandising, excelling in employee training and visual merchandising. Recognized for enhancing team performance and fostering a collaborative environment, leading to improved customer satisfaction and loyalty. Skilled in effective communication and workplace safety, driving operational success through strategic initiatives.

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Skillful Retail Merchandiser accomplished in product assembly, material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new Product launches and promotions.

Overview

6
6
years of professional experience

Work History

Team Lead Retail Merchandiser

Sas Retail Merchandising
08.2022 - 04.2025
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Generated reports detailing findings and recommendations.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.

Assistant Manager, Customer Service

Fresh Foods IGA
02.2022 - 08.2022
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Developed strong relationships with clients, leading to increased repeat business and loyalty.
  • Managed store operations
  • Managed closing cash assets


Assistant Store Manager

Dollar General Store
10.2019 - 03.2022
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Interacted well with customers to build connections and nurture relationships.
  • Open/Close store {Key holder}

Education

High School Diploma -

Fort Myers High
Fort Myers, FL

Skills

  • Employee training
  • Visual merchandising
  • Customer service
  • Effective communication
  • Team motivation
  • Attention to detail
  • Workplace safety
  • Employee engagement
  • Teamwork and collaboration
  • Team supervision
  • Documentation and reporting
  • Verbal and written communication

Timeline

Team Lead Retail Merchandiser

Sas Retail Merchandising
08.2022 - 04.2025

Assistant Manager, Customer Service

Fresh Foods IGA
02.2022 - 08.2022

Assistant Store Manager

Dollar General Store
10.2019 - 03.2022

High School Diploma -

Fort Myers High

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Anna WoodsTeam Lead Retail Merchandiser