Summary
Overview
Work History
Education
Skills
Timeline
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Anndrea Herman

Atlanta,GA

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Server

PF Changs
Jacksonville, FL
04.2020 - 12.2021
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Server

Cheddars Scratch Kitchen
Jacksonville, FL
01.2018 - 11.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Host

Bahama Breeze
Jacksonville, FL
01.2015 - 08.2018
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

High School Diploma -

Joseph Wheeler High School
Marietta, GA
05.2012

Skills

  • Safe Food Handling
  • Guest Engagement
  • Table Bussing
  • Beverage Preparation
  • Order Delivery Practices
  • Table Setting

Timeline

Server

PF Changs
04.2020 - 12.2021

Server

Cheddars Scratch Kitchen
01.2018 - 11.2019

Host

Bahama Breeze
01.2015 - 08.2018

High School Diploma -

Joseph Wheeler High School
Anndrea Herman