Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
PF Changs
Jacksonville, FL
04.2020 - 12.2021
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Server
Cheddars Scratch Kitchen
Jacksonville, FL
01.2018 - 11.2019
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Host
Bahama Breeze
Jacksonville, FL
01.2015 - 08.2018
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.