Anne Cummings
Indianapolis,Indiana
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Patient Care Representative
Surgical Care Affiliates Inc.
07.2019 - 03.2020
- Enhanced patient satisfaction by promptly addressing inquiries and resolving issues.
- Maintained a high level of knowledge to provide accurate information and support to patients.
- Contributed to team success, consistently achieving performance metrics.
- Maintained accurate records of all patient interactions, ensuring seamless communication across departments.
Dental Assistant/Front Office Administrator
Dr. James Gordon DDS
02.2010 - 06.2019
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Education
Michigan State University
East Lansing, MIIUPUI
Indianapolis, INSkills
- Proficient in Microsoft Office
- Quickbooks certified
- Certified Bookkeeping Professional through Intuit
- Exceptional organization
- Customer Relations
Timeline
Patient Care Representative
Surgical Care Affiliates Inc.
07.2019 - 03.2020
Dental Assistant/Front Office Administrator
Dr. James Gordon DDS
02.2010 - 06.2019
Michigan State University
IUPUI