Anne Cyprien
20 Route De Freres, Delmas 105, Petion-Ville Haiti
Summary
- Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
General Manager
Doz Paysanne Restaurant
12.2021 - Current
- Designed Kitchen and complete all investments for restaurant setup. Contract for 600 FTEs, 2 daily meals for one customer.
- Manage & control purchasing, perpetual inventory, quality control, menus.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Administrative and Legal Consultant
Cimex SA
09.2013 - Current
- Researched related literature regarding issues at hand.
- Consulted with attorneys on all corporate records
- Consulted with attorneys on all staff work contracts
- Work with administrative staff and internal audit concerning operational, safety & security compliance
- Reviewed all current contracts with suppliers related to infrastructure projects
Executive Assistant to the Chief Executive Officer
Caribbean Port Services SA
01.2016 - 02.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Handled confidential and sensitive information with discretion and tact.
Administrative Assistant
Maritime Logistics Of Haiti SA
03.2001 - 10.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Executive Secretarial - Secretarial School
First School
Port-au-Prince, Haiti08.1999
Skills
- Process Redesign
- Product Costing
- Product Analysis
- Market Analysis
- Project Planning
- Labor Cost Controls
- Menu Planning
- Process Improvement
- Event Management
- Team Leadership
Languages
English
Limited Working
French
Native or Bilingual
Haitian Créole
Native or Bilingual
Additional Information
- I support the yearly budget of a group of 50 children and 50 adults that are part of the prayer group located in the Carrefour neighborhood.
- I organize Christmas parties for both groups every year and provides gifts for the children.
- I engage in interior design and plan parties of all sizes, for kids and companies.
Hobbies
- I play tennis regularly, listen to music with my kids and love to dance kompa, salsa and other latino dances
Timeline
General Manager
Doz Paysanne Restaurant
12.2021 - Current
Executive Assistant to the Chief Executive Officer
Caribbean Port Services SA
01.2016 - 02.2022
Administrative and Legal Consultant
Cimex SA
09.2013 - Current
Administrative Assistant
Maritime Logistics Of Haiti SA
03.2001 - 10.2015
Executive Secretarial - Secretarial School
First School
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