Anne Engilis
Folsom,California
Summary
Encouraging Clinic Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Multi-Unit Center Manager
Wax Center Partners
08.2022 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs, and created business plan with findings to drive productivity.
- Introduced new methods, practices and systems to reduce turnaround time and drive cleanliness, sales, and structure.
- Drove package sales and implemented new strategies to grow our KPI's month over month reaching the top centers in the region month over month in all metrics.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Organized and oversaw assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Clinic Manager
Massage Envy
08.2017 - 06.2022
- Hired, trained and supervised employees to maintain team of high performers.
- Drove KPI's in membership sales to reach top 2 clinics in our region month over month
- Budgeted for resources to control expenditure and maximize profits.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
Education
Associates of Applied Business - Marketing
University of Phoenix
Tempe, AZ05.2020
Skills
- Staff Leadership
- Data Analysis
- Employee Development
- Operations Oversight
- Financial Reporting
- Sales Expertise
- Operations Management
- Business Development
Timeline
Multi-Unit Center Manager
Wax Center Partners
08.2022 - Current
Clinic Manager
Massage Envy
08.2017 - 06.2022
Associates of Applied Business - Marketing
University of Phoenix
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