Anne Eorio
Paso Robles,CA
Summary
Dynamic professional with a proven track record at work, adept in team management and Excel. Spearheaded wine club events and enhanced customer engagement through meticulous coordination and innovative problem-solving. Excelled in multitasking across administrative tasks, showcasing exceptional business administration and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Wine Club Supervisor/Office Administrator
Tooth & Nail Winery
Paso Robles, CA
08.2022 - Current
- Execute four wine club shipments per year.
- Coordinate wine club pick-up events.
- Update new member information in the email system.
- Responded to guests, including email, telephone, and in-person inquiries.
- Weekly cash deposit.
- Daily tip input into an Excel spreadsheet.
- Manage the service email account.
- Assist in the tasting room when needed.
- Responds to online reviews.
Barista
Starbucks
Paso Robles, CA
09.2020 - 01.2022
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Operated cash registers to process customer payments.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Sales Specialist
Villicana Winery
Paso Robles, CA
04.2015 - 03.2020
- I worked behind the bar in the tasting room, as well as in outside sales for the distillery.
- Guided guests through wine and spirit tastings, offering personalized recommendations for take-home purchases.
- Executed remote tasks part-time.
- Collaborated with bars and restaurants to promote spirits and craft cocktails for their menus.
- Traveled to evaluate and maintain client accounts, ensuring customer satisfaction.
Outage Administrative Assistant
Diablo Canyon Power Plant
San Luis Obispo, CA
04.2013 - 04.2015
- Worked for a subcontracting company.
- Assisted in the hiring and onboarding of employees for each outage.
- Filed paperwork for each employee.
- Proctor for online exams.
- Handed out PPE to each employee.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Cosmeotologist - Cosmetology
San Luis Obispo Beauty College
San Luis Obispo, CA06-2012
High School Diploma -
Saint Joseph High School
Santa Maria, CA05-2009
Skills
- Team management
- Schedule development
- Excel
- Training and mentoring
- Canva
- Klaviyo
- Business administration
- Managing more than one inbox
Timeline
Wine Club Supervisor/Office Administrator
Tooth & Nail Winery
08.2022 - Current
Barista
Starbucks
09.2020 - 01.2022
Sales Specialist
Villicana Winery
04.2015 - 03.2020
Outage Administrative Assistant
Diablo Canyon Power Plant
04.2013 - 04.2015
Cosmeotologist - Cosmetology
San Luis Obispo Beauty College
High School Diploma -
Saint Joseph High School
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