Anne Gobeil
Biddeford
Summary
Dynamic Business Development Coordinator with a proven track record at Pacific Packaging Products, Inc., excelling in CRM management and customer acquisition. Enhanced client relationships and drove sales growth through strategic market analysis and tailored solutions. A collaborative leader committed to delivering exceptional customer experiences.
Overview
18
18
years of professional experience
Work History
Business Development Coordinator
Pacific Packaging Products, Inc.
84 Industrial Park Road, Wilmington, MA 01887
03.2025 - 10.2025
- Conducted in-depth analysis of market data to pinpoint potential clients and emerging industry trends, enhancing competitive positioning.
- Executed regular updates to created spreadsheets, enhancing lead management and customer interaction tracking.
- Organized meetings to promote engagement with prospective clients.
- Provided administrative support for sales team activities and documentation management.
- Identified new business opportunities by knowing competitor analysis.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Monitored competitor activities closely, identifying gaps in the market that could be leveraged for further growth opportunities.
- Maintained information updates to track leads and customer interactions effectively.
- Engaged with potential customers to maintain business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Enhanced customer experience using Enterprise, Channel and Direct Sales offerings.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Senior Account Manager/Inside Sales Representative
Pack Edge, Inc.
955 Portland Road, Saco, ME 04072
02.2013 - 08.2024
- Managed client relationships to ensure satisfaction and retention.
- Developed tailored solutions to meet unique client needs effectively.
- Analyzed market trends to identify opportunities for business growth.
- Managed over 200+ accounts and built strong and trusting relations which aided in increased Sales by over $9M over an 11-year period.
- Processed all orders into a fulfillment system, ensured stock availability , and delivery commitments.
- Escalation points for all order-related issues,
- Develop and implement strategies to maintain customer loyalty and drive substantial Sales growth.
Office Manager/HR Manager
Laboratory Billing Services
Saco, ME
01.2008 - 09.2013
- Managed office operations, ensuring efficient workflow and adherence to company policies. Supervised a staff of 55 employees.
- Coordinated billing processes, enhancing accuracy and timeliness of client invoicing.
- Developed training materials for new staff, streamlining onboarding procedures.
- Oversaw scheduling and resource allocation, optimizing team productivity and service delivery.
- Created an environment where teamwork was the rule and improved internal communication while challenging employees to provide legendary customer service.
- Achieved operational savings of 15% by renegotiating with vendors and established a maintenance program.
- Preformed all Human Resources functions including OSHA logs, Medical, Short/Long term benefits, Payroll, and Hire/Terminated employees.
Education
Associate of Applied Science - Business-Office Management
Andover College
Portland, ME06-1998
Skills
- CRM management
- Social media marketing
- Natural talent in trust building with efficient solutions
- Meticulous with strong time management skills
- Attentive and consistent Garnered repeated recognition from industry leaders
- Foster teamwork, strengthen morale and delegate roles
- Confident negotiator and deal closer with an ability to navigate small and large organizations and influence decision makers
Languages
French
Native or Bilingual
Interests
- Gardening, Strategy Games , Music, Swimming, I enjoy cooking for friends and family, Learn new cooking techniques and expanding culinary skills, and Reading
Timeline
Business Development Coordinator
Pacific Packaging Products, Inc.
03.2025 - 10.2025
Senior Account Manager/Inside Sales Representative
Pack Edge, Inc.
02.2013 - 08.2024
Office Manager/HR Manager
Laboratory Billing Services
01.2008 - 09.2013
Associate of Applied Science - Business-Office Management
Andover College