Anne Koehnen
Victoria,MN
Summary
Dynamic retail management professional with a successful trajectory at lululemon since 2016, progressing from part-time seasonal educator to Store Manager. Strong advocate for team empowerment, fostering an environment that inspires action and embraces diverse learning styles while ensuring an enjoyable experience for all. Proven expertise in leading store operations, driving sales growth, and enhancing guest experience through effective inventory management and staff training. Committed to cultivating collaboration and adaptability within teams to meet evolving business needs and optimize overall store performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Lululemon 50th & France
05.2023 - Current
- Led store operations to enhance customer experience and drive sales growth
- Managed P&L, Financial Plans, Budget and labor hours of store
operations, generated stretch goal of 3.5M in 2024 - Maintained partnership with regional managers + corporate teams,
sharing pertinent information about store performance and
partnering on support when needed - Developed and implemented staff training programs, fostering a culture of performance and accountability
- Analyzed inventory management processes, optimizing Standard Operating Procedures to meet guest experience demand efficiently.
- Cultivated relationships with local fitness communities, increasing brand visibility and community engagement
- Mentor in 2025 Store Manager Mentorship Program
North American Farm Team
Lululemon
02.2021 - Current
- Creating and facilitating content for North American calls of 850+ participants, advising and providing feedback to Product Delivery teams and Vision and Goals delivery strategies
- Designed the AM Ops Retail Training Program through direct feedback and analysis, and coded the newest addition of "sandbox" training of Dayforce system that was integrated into the 500+ store team training programs
- Expert guide for new Store Manager Retail Training Program redesign, Recovery SOP program and mPOS systems delivered to all North American teams
- Developed strategy for Peak Season Educator Training programs and Staff Meeting content and delivery
- Skilled at working independently and collaboratively in a team environment
- Excellent communication skills, both verbal and written with cross-functional partners
Assistant Manager, Operations
Lululemon Galleria
11.2018 - 05.2023
- Managing team of 80+, exceeding business results in sale growth, traffic growth, conversion and UPT through strategic scheduling and leadership coaching, creating exceptional employee and guest experience grounded in inclusion
- Led weekly leader meetings and monthly staff meetings. Balancing needs of the business and fun in group setting, in-person/virtually, executing required content and store specific needs. Setting agenda with business priorities, facilitating conversation and clearings, executing required content.
- Facilitating learning and training for full Minnesota Region virtually, collaborating with peer trainers to deliver cohesive training to 350+ employees
North American Retail Training
Lululemon
10.2020 - 02.2023
- Delivering required content via virtual training for 120+ new educators and key leaders, balancing technology needs for the group, utilizing zoom function {whiteboard, annotate, screen share, polls, chat}
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others in a digital setting.
ETP/ERTP/KL/SBL training
09.2017 - 12.2019
- In-person delivery of Educator Training and Vision and Goals sessions to new hires in person, editing content to cater to unique store needs, training new SBL leads in Minnesota Region, leading KL training to new key leaders
Education
Bachelor of Fine Arts - Musical Theatre; Psychology focus
Millikin University
Decatur, Illinois05.2009
High School Diploma - undefined
Minnetonka High School
Minnetonka, Minnesota06.2005
Skills
- Virtual meeting facilitation
- Problem-solving
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Multitasking and organization
- Unreasonable hospitality in Guest Experience
Certification
- Certified in Human Powered Design
- First Aid/CPR certified
- 200-hour yoga certification
- Mental health and psychological safety certification
Timeline
Store Manager
Lululemon 50th & France
05.2023 - Current
North American Farm Team
Lululemon
02.2021 - Current
North American Retail Training
Lululemon
10.2020 - 02.2023
Assistant Manager, Operations
Lululemon Galleria
11.2018 - 05.2023
ETP/ERTP/KL/SBL training
09.2017 - 12.2019
High School Diploma - undefined
Minnetonka High School
Bachelor of Fine Arts - Musical Theatre; Psychology focus
Millikin University
Activities and Interests
Yoga, Travel, Speed Walking, Baking