Anne Louis
Oakland Park,FL
Summary
Dynamic Customer Service Representative with a proven track record at Donna Klein Jewish Academy, excelling in active listening and critical thinking. Delivered exceptional service by efficiently resolving inquiries and enhancing communication between families and school departments, contributing to a 20% increase in customer satisfaction. Skilled in data entry and committed to best practices in service delivery.
Overview
1
1
Language
1
1
year of professional experience
Work History
Customer Service Representative
Donna Klein Jewish Academy, DKJA
9701 Donna Klein Blvd, Boca Raton, FL 33428
09.2025 - Current
- Responded to parent, student, and staff inquiries with accurate information and professional service.
- Supported front office operations by greeting visitors, directing calls, and resolving routine concerns.
- Processed records, forms, and requests with attention to detail and confidentiality.
- Coordinated communication between families and school departments to ensure timely follow-up.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Diploma -
Cambridge College
Cambridge, MA09.2026
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
Creole
Native or Bilingual
Timeline
Customer Service Representative
Donna Klein Jewish Academy, DKJA
09.2025 - Current
Diploma -
Cambridge College