Anne-Love Benoit
DELRAY BEACH,Florida
Summary
Dynamic professional with a proven track record in customer service and active listening, demonstrated at Walmart and other roles. Excelled in enhancing customer satisfaction and streamlining operations, showcasing critical thinking and data entry skills. Achieved significant improvements in client loyalty and operational efficiency, leveraging both hard and soft skills for optimal outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
05.2019 - 11.2024
- Exhibited high energy and professionalism when dealing with clients and staff.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Cashier Team Lead
Seven Eleven
01.2014 - 03.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Teacher
Little Friends Learning Center
01.2011 - 01.2013
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
Associate of Arts - Pharmacy Technicians
Everest University
Florida04-2012
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Accomplishments
I volunteer at Ebenezer Church form 2016- Present
Certification
Pharmacy tech
Languages
creole
Native or Bilingual
Timeline
Customer Service Representative
Walmart
05.2019 - 11.2024
Cashier Team Lead
Seven Eleven
01.2014 - 03.2019
Teacher
Little Friends Learning Center
01.2011 - 01.2013
Associate of Arts - Pharmacy Technicians
Everest University
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