Anne-Marie Kanipes
Oak Ridge,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Assistant Branch Manager
Consumer Credit Union
Knoxville, TN
05.2023 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Financial Services Representative
F&M Bank
Lebanon, TN
11.2017 - 04.2023
- Provided customer records, account statements and copies of checks.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Performed all teller functions including cashier's checks, money orders, wire transfers, telephone transfers, stop payments, cash advances and all payment functions.
Bank Teller
First Horizon Bank
Knoxville, TN
07.2000 - 05.2017
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Collaborated with team members to ensure smooth operations and high-quality service.
Education
Bachelor of Arts - History
University of Tennessee
Knoxville, TN12-1999
Skills
- Banking
- Cash Handling
- Excellent work ethic
- Team Player
- Approachable
Timeline
Assistant Branch Manager
Consumer Credit Union
05.2023 - Current
Financial Services Representative
F&M Bank
11.2017 - 04.2023
Bank Teller
First Horizon Bank
07.2000 - 05.2017
Bachelor of Arts - History
University of Tennessee