Anne Martino

Manager of Accounts Payable / Receivables

• Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
• Oversaw management of resident trust accounts to ensure proper handling of funds.
• Supervised staff scheduling, ensuring optimal coverage for all shifts.
• Managed office inventory and placed new supply orders.
• Directed receptionist staff to optimize front desk operations and enhance visitor experience.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• 
  
• Maintained filing system for records, correspondence and other documents.

• Managed appointment scheduling for multiple medical providers, ensuring optimal patient access and provider availability.
• Coordinated communication between medical staff and patients to facilitate timely information exchange and enhance patient experience.
• Answered phone calls promptly, addressing inquiries and concerns to maintain high levels of patient satisfaction.
• Answered incoming calls, responding to inquiries from patients and other medical offices.
• Checked patients in and out for appointments and collected co-payments.
• Maintained a clean and organized reception area for a welcoming environment.