Anne nkunda
Administrative Staff
Randallstown,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Crew Member
Burger King
Sykesville, MD
06.2022 - 01.2023
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
Food Runner
University Of Maryland Dining Hall Services
College Park , MD
05.2019 - 09.2020
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleared tables immediately after guests left in preparation for next party.
- Cultivated warm relationships with regular customers.
- Greeted customers and provided outstanding customer service.
Crew Trainer
McDonald's
Liberty Road, Eldersburg, MD
06.2019 - 03.2020
- Student employee, south campus dining hall, umd, , maintain sanitation, prepare foods designated for cooking
- Clean, stock, and restock workstations, and display cases.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Mentored junior employees to improve performance, food safety, and customer service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
High School Diploma -
Randallstown high school
Randallstown 01.2021 - 06.2023
Skills
Banking
Timeline
Crew Member
Burger King
06.2022 - 01.2023
High School Diploma -
Randallstown high school
01.2021 - 06.2023
Crew Trainer
McDonald's
06.2019 - 03.2020
Food Runner
University Of Maryland Dining Hall Services
05.2019 - 09.2020