Anne Walker
Wichita
Summary
Dynamic Customer Engagement Manager with a proven track record at PetSmart LLC, leveraging project management and customer relationship management skills to drive sales growth and enhance team productivity. Successfully led training initiatives that empowered staff and improved product knowledge, resulting in a significant boost in customer satisfaction.
Overview
16
16
years of professional experience
Work History
Customer Engagement Manager
PetSmart LLC
Wichita
10.2008 - 03.2025
- Provided input into team practices and areas in need of improvement.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted training sessions with staff to improve their understanding of the company's products and services.
Skills
- Customer relationship management
- Project management
- Employee training
- Sales strategy development
Timeline
Customer Engagement Manager
PetSmart LLC
10.2008 - 03.2025