Open To Work
ANNEISA NIEVES
Palm Bay,FL
Work Preference
Summary
Dynamic professional with expertise in training, mentoring, and staff management. Proven ability to enhance student engagement and foster a positive learning environment, while delivering exceptional customer service.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
5
5
years of professional experience
Work History
Enrichment Supervisor for Aftercare Program
Odyssey Charter School
1755 Eldron Blvd SE, Palm Bay, FL
06.2024 - Current
- Developed engaging enrichment activities to enhance student learning and foster creativity.
- Collaborated with teachers to integrate enrichment programs into curriculum effectively.
- Facilitated workshops and hands-on sessions, promoting teamwork and critical thinking skills.
- Implemented feedback mechanisms to assess student engagement and program effectiveness.
- Adapted lesson plans based on student interests, increasing participation in enrichment offerings.
- Organized events that showcased student projects, enhancing school community involvement.
- Made copies and prepared materials for lessons and special activities.
- Organized special events and field trips to broaden students'' cultural horizons and increase enthusiasm for learning.
- Implemented strategies aimed at increasing engagement levels among reluctant learners or those experiencing difficulties with specific concepts.
- Managed classroom behavior effectively by setting clear expectations and maintaining consistency in enforcing rules.
- Scheduled events in recreation facilities and monitored facility conditions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Trained staff on best practices for client engagement and behavior management techniques.
- Managed a team of aftercare staff, providing guidance, support, and feedback to ensure high-quality care for students.
- Trained new staff members in program procedures to ensure consistency across all classrooms in the aftercare program.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
School Nurse
Odyssey Charter School
1755 Eldron Blvd SE, Palm Bay, FL
08.2022 - 08.2023
- Administered first aid and medications to students in accordance with health protocols.
- Conducted routine health screenings, identifying potential health issues early.
- Collaborated with teachers and staff to promote student wellness initiatives.
- Developed individualized healthcare plans for students with chronic conditions.
- Maintained accurate health records, ensuring compliance with state regulations.
- Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
- Improved overall student health by implementing comprehensive health education programs and preventive measures.
Cafe Cook
Odyssey Charter School
1755 Eldron Blvd SE, Palm Bay, FL
08.2021 - 08.2022
- Prepared and cooked a variety of nutritious meals for students, ensuring adherence to dietary guidelines.
- Maintained cleanliness and organization of kitchen workstations, following food safety protocols diligently.
- Assisted in menu planning, incorporating seasonal ingredients and diverse culinary options for student preferences.
- Collaborated with staff to streamline food preparation processes, enhancing efficiency during peak meal times.
- Monitored inventory levels and restocked supplies as needed, reducing waste through efficient resource management.
- Assisted management in inventory control, carefully monitoring stock levels and placing orders as needed to avoid shortages.
- Maintained a positive working environment by fostering open communication among team members and addressing concerns promptly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Monitored food quality and presentation to maintain high standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
High School Diploma -
Fort Pierce Central High School
Ft. Pierce, FL05-2011
Associate of Science - Sience
Eastern Florida State College
Cocoa, FL05-2028
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Staff development
- Schedule development
- Policy enforcement
Timeline
Enrichment Supervisor for Aftercare Program
Odyssey Charter School
06.2024 - Current
School Nurse
Odyssey Charter School
08.2022 - 08.2023
Cafe Cook
Odyssey Charter School
08.2021 - 08.2022
Associate of Science - Sience
Eastern Florida State College
High School Diploma -
Fort Pierce Central High School