Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Annelise Espinosa

Lexington,KY

Summary

Upbeat Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

3
3
years of professional experience

Work History

Hostess

Papi’s Mexican Restaurant And Bar
Lexington, KY
05.2021 - Current
  • Warmly greeted and escorted guests to their assigned tables seating 200-300 guests per shift.
  • Presented menus and daily specials to guests while ensuring they had napkins, chips, and silverware.
  • Coordinate with waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service.
  • Swiftly and gently addressed any customer complaints or concerns, escalating it to management when necessary.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.

Cashier

Chicken Salad Chick
Nicholasville, KY
06.2019 - 05.2021
  • Addressed customer needs and made product recommendations to increase sales.
  • Collected and authorized payments of guests.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Arts - Communications

University of Kentucky
Lexington, KY
05.2025

High School Diploma -

West Jessamine High School
Nicholasville, KY
05.2021

Skills

  • Reservation Management
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Flexible and Adaptable
  • Personable and Friendly
  • Reliable and Trustworthy
  • Team Player
  • Customer-Oriented

Affiliations

  • Kappa Kappa Gamma Sorority
  • National Honor Society

Timeline

Hostess

Papi’s Mexican Restaurant And Bar
05.2021 - Current

Cashier

Chicken Salad Chick
06.2019 - 05.2021

Bachelor of Arts - Communications

University of Kentucky

High School Diploma -

West Jessamine High School

Similar Profiles

CREATE PROFILE
Annelise Espinosa