Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annette Buchanan

Glen Burnie,MD

Summary

Detail-oriented secretary with experience in office administration, document management, and customer service. Proficient in operating office equipment and organizing classroom resources, ready to enhance administrative efficiency and support a positive learning environment.

Overview

3
3
years of professional experience

Work History

Secretary

Severna Park Evening School
Severna Park, Maryland
08.2025 - 06.2026
  • Managed incoming phone calls, responded to inquiries, and facilitated communication between callers and staff.
  • Welcomed visitors, managed front reception desk, and ensured smooth communication through phone support.
  • Provided administrative support to the Office Manager and other staff members.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Organized classroom supplies and resources to enhance teacher support.
  • Prepared materials for classes and events.
  • Facilitated building access by monitoring doors for staff and students.

Secretary

Glen Burnie Evening High School
Glen Burnie, Maryland
08.2023 - 06.2024
  • Answered telephone calls, provided information, took messages, and transferred calls to ensure effective communication.
  • Greeted visitors and directed to appropriate location or person.
  • Handled confidential documents with discretion.
  • Prepared instructional materials and organized events to support educational initiatives.
  • Installed printers for staff and administrators to enhance productivity.
  • Managed security access by opening doors for staff and students to maintain safety.
  • provided secretarial duties for summer school for Glen Burnie Feeder during Covid virtually
  • Worked for Evening and Summer Programs from 2018 to 2026

Education

Some College (No Degree) - Computers Technology

Anne Arundel Community College
Arnold, MD

Some College (No Degree) - Technology Training Microsoft Windows

Anne Arundel County Public School
Annapolis, MD

Skills

  • Office administration
  • Confidential document handling
  • Document organization
  • Office technology management
  • Event coordination
  • Customer service
  • Communication skills

Timeline

Secretary

Severna Park Evening School
08.2025 - 06.2026

Secretary

Glen Burnie Evening High School
08.2023 - 06.2024

Some College (No Degree) - Computers Technology

Anne Arundel Community College

Some College (No Degree) - Technology Training Microsoft Windows

Anne Arundel County Public School
Annette Buchanan