Annette Christensen
Whitewood,SD
Summary
Dynamic Office Manager with proven expertise at Ideal Contractors LLC, excelling in customer service and office management. Recognized for enhancing operational efficiency and maintaining confidentiality while overseeing financial records. Strong organizational skills complemented by effective employee training and supervision, ensuring seamless office operations and exceptional client relations.
Overview
3
3
years of professional experience
Work History
Office Manager
Ideal Contractors LLC
02.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Deals Clerk/Accounts Payable Clerk
Wareing Motors
08.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Managed approximately 30 incoming calls and emails per day from customers.
Administrative Assistant
Department of Child and Family Services
10.2021 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma -
Blackfoot High School
Blackfoot, ID05-1996
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Bookkeeping
- Document management
- Clerical support
- Account reconciliation
- Credit and collections
- Documentation and control
Timeline
Office Manager
Ideal Contractors LLC
02.2023 - Current
Deals Clerk/Accounts Payable Clerk
Wareing Motors
08.2022 - Current
Administrative Assistant
Department of Child and Family Services
10.2021 - 04.2022
High School Diploma -
Blackfoot High School
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