Office Assistant
Food Lion
10 2016 - 10 2024
- Financial processing,transaction functionality,accounting practices and cash calculation
- Maintained a well-organized cash office, streamlining daily tasks and increasing productivity.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.