Annette Harmon
Atlanta,GA
Summary
Self-motivated Senior Administrative Executive with creativity in solving long-standing deficiencies with unprecedented solutions. Fast-paced organizer of vast datasets known for effortless coordination of back-end specifics to help high-level operations run smoothly. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels.
Overview
11
11
years of professional experience
Work History
Senior Administrative Specialist
U-Haul International
11.2023 - Current
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
- Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
- Developed strong relationships with customers, fostering trust and facilitating effective communication related to payments and account balances.
Senior Admissions Coordinator
Pediatric, Infant & Family HHA
04.2019 - 11.2023
- Provided exceptional customer service during phone and email interactions with prospective patients and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Chief Deputy Clerk
Lake County Government
05.2013 - 04.2019
- Assisted in resolving complex issues related to case filings or docket management through research and consultation with appropriate parties.
- Collaborated with other court departments to develop an effective case-flow management system for increased productivity.
- Reduced errors in case processing by regularly updating staff on changes in laws, rules, or procedures affecting their work duties.
- Developed comprehensive training programs for new hires to quickly acclimate them to their roles within the clerk''s office.
Education
BBA - Business Administration
The University of Chicago
Chicago, ILSkills
- Strong Organizational Abilities
- Project Coordination Expertise
- Team Leadership and Motivation
- Expert Time Management
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Senior Administrative Specialist
U-Haul International
11.2023 - Current
Senior Admissions Coordinator
Pediatric, Infant & Family HHA
04.2019 - 11.2023
Chief Deputy Clerk
Lake County Government
05.2013 - 04.2019
BBA - Business Administration
The University of Chicago
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