Annette Howells
Puyallup,WA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proficient in schedule coordination, resource allocation and office supply inventory management.
Ambitious Real Estate Broker and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Berkshire Hathaway Homeservices
12.2020 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Arranged for inspections and surveys of sold properties.
- Conducted research and contributed to property, tenant and market analysis to identify as thought leader and increase production.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Flight Attendant
Alaska Airlines
04.2014 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Attended all required annual training in customer service, conflict resolution tactics and safety procedures to keep abreast of all new FAA requirements and procedures.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Office Manager
Howells Chiropractic
07.2007 - 01.2016
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and stocking all products and office supplies.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for all the doctors.
Education
Bachelor of Arts - Fashion Merchandising/Apparel Marketing
05.1989
Skills
- Office Management
- Financial Management and Reporting
- Policy and Procedure Modification
- Licensing Requirements
- Payroll Administration
- Medical Billing and Collections
- Intuit QuickBooks
- Office Supplies and Inventor
- Friendly and Relatable
- Employee Timesheet Processing
- Meeting Coordination and Support
- Confidence and Drive
- Managing Appointments
- Special Event Projects
- Office Equipment Management
Certification
- CRB - Certified Real Estate Broker
Timeline
Real Estate Broker - Berkshire Hathaway Homeservices
12.2020 - Current
Flight Attendant - Alaska Airlines
04.2014 - Current
Office Manager - Howells Chiropractic
07.2007 - 01.2016
Illinois State University - Bachelor of Arts, Fashion Merchandising/Apparel Marketing
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