Annette Ortiz
The Bronx,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Receptionist
Brian Cave Leighton Paisner, LLP
03.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Monitor conference room scheduling upon arrival and throughout the day for scheduled meetings and conference room needs.
- Coordinate guest office accommodations, enter names of guest into security system, provide appropriate card key for visiting attorneys and distribute weekly guest list to office
- Reports all telephone complaints to Facilities Manager or Office Manager
Administrative Assistant
Salon Marrow Dyckman Newman & Broudy, LLP
04.2000 - 12.2018
- Responsible for greeting clients, visitors, vendors and notifying attorneys and or staff of their arrival in a timely manner.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- In charge of the reproduction center, file room and mail room which included receiving, opening, prioritizing and distributing mail and deliveries.
- Responsible for the preparation and delivery of client files to attorneys from offsite warehouse.
- In charge of the preparation of client files for court appearances which includes but not limited to xeroxing, velobinding and accobinding documents.
- Responsible for maintaining an active and inactive database of client records.
- Responsible for serving summonses and complaints with various courts throughout New York City.
- Responsible for banking matters such as entering and editing attorney time, processing prebills, generating and distributing final invoices to clients and making daily bank deposits for the firm and individual attorneys.
- In charge of maintaining, updating and ordering of supplies and equipment.
- Responsible for the preparation and setup of conference rooms before and after meetings.
Education
Associate of Applied Science -
Borough of Manhattan Community College of The City University of New York
New York, NY06.2003
High School Diploma -
Norman Thomas High School
New York, NY06.1987
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Bilingual
Timeline
Receptionist
Brian Cave Leighton Paisner, LLP
03.2022 - Current
Administrative Assistant
Salon Marrow Dyckman Newman & Broudy, LLP
04.2000 - 12.2018
Associate of Applied Science -
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Norman Thomas High School
Similar Profiles
Sean WhiteSean White
Technology Specialist, Analytics Review Technology at Bryan Cave Leighton PaisnerTechnology Specialist, Analytics Review Technology at Bryan Cave Leighton Paisner
Jacqueline WhittaJacqueline Whitta
Senior Service Desk Analyst at Bryan Cave Leighton PaisnerSenior Service Desk Analyst at Bryan Cave Leighton Paisner
Benjamin D. RomasBenjamin D. Romas
Human Resources Coordinator at Bryan Cave Leighton PaisnerHuman Resources Coordinator at Bryan Cave Leighton Paisner