ANNETTE QUINN
Bronx,New York
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Clerical Associate
North Central Bronx Hospital
01.2017 - Current
- Maintained patient demographic and financial aspects in Epic software.
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Scanned patient medical record information into Epic system.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms such 9.39/2.pc and 9.13.
- Prepared and processed patient referrals and transfer requests.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Legal Assistant
Law Office of Aubrey Ward
01.2015 - 01.2017
- Performed secretarial duties for attorney
- Assisted with drafting and preparing court documents
- Developed, organized and maintained client files
- Managed attorney’s calendar to include scheduling appointments, coordinating depositions and other iCloud appearances
- Performed an array of general administrative duties.
Beauty Consultant
Estee Lauder
01.2012 - 01.2015
- Tended to an average of 30 customers each day in a timely manner
- Helped customers select products that best fit their personal needs while educating them on product and service offerings
- Offered exceptional customer service to differentiate and promote the company brand
- Built repeat clientele.
Patient Care Coordinator
Diagnostic Professionals Inc
01.2007 - 01.2011
- Carefully reviewed medical records for accuracy and completion as required by insurance companies
- Recorded and filed patient data and medical records
- Adhered to all federal and state guidelines for release of information
- Directed patient flow during practice hours, minimizing wait time
- Retrieved physician correspondence from dictation service
- Scheduled appointments for all new patients.
Education
Associate’s Degree - Computer Science
Monroe College
Associate’s Degree - Sonographer
ATI College of Health
Skills
- Patient Referral
- Teamwork and Collaboration
- Office Coordination
- Scheduling Tests and Procedures
- Clerical Support
- Medical Records Verification
- Insurance Authorizations
- Patient Database Maintenance
- Payment Scheduling and Collection
- Office Supplies and Inventory
- Maintaining Financial Records
- Epic Software
- Practitioner Support
- Inpatient Services
- Organization and Time Management
Languages
Spanish
Native or Bilingual
Timeline
Clerical Associate
North Central Bronx Hospital
01.2017 - Current
Legal Assistant
Law Office of Aubrey Ward
01.2015 - 01.2017
Beauty Consultant
Estee Lauder
01.2012 - 01.2015
Patient Care Coordinator
Diagnostic Professionals Inc
01.2007 - 01.2011
Associate’s Degree - Computer Science
Monroe College
Associate’s Degree - Sonographer
ATI College of Health