Annette Smith
Insurance Adjuster
Bandera,TX
Summary
Customer-oriented General Manager with 14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
13
13
years of professional experience
Work History
General Manager
Bandera Paint & Body
11.2010 - 08.2023
- Work with thousands of customers throughout insurance claims, synthesizing, documenting, and evaluating relevant information to enable informed decision-making and address issues
- Oversee several personnel within the production environment, maximizing staffing levels and scheduling specific personnel based on project and customer needs
- Lead employee motivational meetings, confirming that individuals consistently perform various deliverables and assignments on time and that service delivery exceeds client expectations
- Direct inventory control, forecasting and projecting institutional needs to acquire the most cost-effective amounts of parts
- Manage a three million dollar budget, acquiring various resources and confirming that financial resources are utilized effectively
- Maintain high levels of quality control and assurance throughout all work performed while ensuring compliance with safety/other regulations.
Education
Texas Adjusters License -
Top Training
High School Diploma - Accounting
TX
San Angelo, TX05.1986
Skills
- Personnel Mentorship & Management
- Insurance Claim Management
- Auto Damage Writing
- Regulatory Compliance
- Customer Service & Satisfaction
- Operation Management
- Mitchell
- CCC One
Timeline
General Manager
Bandera Paint & Body
11.2010 - 08.2023
Texas Adjusters License -
Top Training
High School Diploma - Accounting
TX