Annette R. Buenrostro
Riverside,USA
Summary
Compassionate LVN Nurse, RCFE, Social Service, offering over 25 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to advocating patient welfare. Coordinate discharge of patients. Plan and implement strategies. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health and Wellness Director
Pacifica Senior Living
Riverside, CA
06.2021 - 12.2025
- Developed and implemented wellness programs tailored to residents' needs.
- Collaborated with healthcare professionals to enhance resident health outcomes.
- Oversaw staff training on health and wellness best practices.
- Great relationship with residents, families, and vendors.
- Oversaw ongoing professional development opportunities for staff members to stay current on industry trends and .
- Reduced hospital readmissions by designing and implementing personalized care plans for patients with chronic conditions.
- Met or exceeded monthly revenue and training goals.
- Assessments and service plans completed upon admission and for change of condition.
- Manage budgets, staffing and quality outcome.
- Ensure compliance with RCFE and healthcare regulations
Nurse Case Manager
Ontario Health Care
Ontario, CA
08.2020 - 03.2021
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Managed support services and fostered communication among social workers, Physical therapists, hospital staff and patients.
- Observed, monitored and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
- Educated patients and caregivers on healthcare protocols and processes.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Clinical Case Manager
Jurupa Hills Post Acute
Riverside, CA
12.2017 - 07.2020
- Evaluated treatment plans against individual goals and healthcare standards.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Worked with different disciplines to provide cohesive care to patients.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Assisted in patient admission process based on federal and state laws.
- Completed preliminary paperwork for incoming and outgoing patients.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Improved timely payment of bills by developing flexible payment plans for patients.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Education
High School Diploma - Nursing
North West College
Riverside, CA02-2009
Social Services Gerontology - Gerontology
Chaffey College
Rancho Cucamonga, CARCFE - Assisted Living
Assisted Living Education
On Line07-2024
SNF Wound Care Certificate - Wound Care
SNF Woundcare
Web Site01-2026
Skills
- Patient education and advocacy
- Discharge Planning (10 years)
- Case Management (10 years)
- Customer service (10 years)
- Excellent work ethic (10 years)
- Verbal and written communication (10 years)
- Nursing (17 years)
- Social Work (20 years)
- Medical Records (10 years)
- Microsoft Excel
- Managed care
- Microsoft Word
- Clerical experience
- OneSite
- Windows
- Bilingual (10 years)
- Medical Office Experience
- Insurance verification (10
- Memory care
- Supervising experience
Certification
- LVN
- RCFE
- SNF Woundcare
- CPR Certification
- Dementia Training Certification
Languages
Spanish - Fluent
Timeline
Health and Wellness Director
Pacifica Senior Living
06.2021 - 12.2025
Nurse Case Manager
Ontario Health Care
08.2020 - 03.2021
Clinical Case Manager
Jurupa Hills Post Acute
12.2017 - 07.2020
High School Diploma - Nursing
North West College
Social Services Gerontology - Gerontology
Chaffey College
RCFE - Assisted Living
Assisted Living Education
SNF Wound Care Certificate - Wound Care
SNF Woundcare
Assessments
- Supervisory skills: Interpersonal skills — Expert July 2020 Fostering a collaborative environment and conducting difficult conversations Full results: Expert
- Case management & social work — Familiar January 2021 Prioritizing case tasks, gathering information, and providing services without judgment Full results: Familiar
- Attention to detail — Familiar January 2021 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Familiar