Annette Toy, CRT(R)(M)
San Ramon,CA
Summary
Dynamic Radiology Technical Supervisor with strong leadership abilities. Proven success in managing departmental operations, enhancing patient care, and implementing quality assurance protocols.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Radiology Technical Supervisor
Lucile Packard Children's Hospital
Palo Alto, California
02.2021 - 10.2025
- Managed daily operations of the Radiology department, ensuring compliance with all health, safety, and regulatory standards.
- Developed and implemented departmental goals, objectives, and policies to improve patient care, and operational efficiency.
- Supervised and mentored radiologic technologists, fostering professional development and maintaining the highest standards of imaging quality.
- Collaborated with the Operations Manager to identify opportunities for improvement, and implemented data-driven strategies to optimize performance.
- Oversaw the integration of new imaging technologies and protocols to enhance diagnostic accuracy and patient outcomes.
- Facilitated effective communication between radiologists and referring physicians to ensure timely and accurate reporting of results.
- Assign daily work responsibilities, and adjust staffing coverage as needed to accommodate absences and changes in department priorities.
- Oriented new technologists to ensure successful integration into departmental workflows.
- Verify that all staff maintain required competencies, certifications, and licensure through ongoing education and evaluations.
- Monitored staff performance through direct observation and regular reviews.
- Address performance issues promptly, and participate in disciplinary actions in accordance with organizational policies and procedures.
- HIPAA and other compliance oversight.
- ACR accreditation and licensing.
- PACS and EMR systems.
- Monthly audits
- Quarterly QQ/QC presentations.
- Promoted a positive work environment and served as a liaison between technologists, physicians, senior management, and other medical staff to resolve issues and complaints in a timely manner.
Staff Radiologic Technologist
Alameda Health System-Highland Hospital
Oakland, California
05.2014 - 09.2023
- Performed diagnostic radiologic exams utilizing GE digital imaging equipment, ensuring accuracy and image quality.
- Proficient in conducting diagnostic and screening 2D mammography exams in accordance with established protocols.
- Skilled in selecting optimal exposures following ALARA principles to ensure patient safety and image precision.
- Accurately documented anatomical labeling and patient information to maintain compliance and data integrity.
- Performed QC procedures in both Radiology and Mammography, ensuring compliance with MQSA and institutional standards.
- Worked in close collaboration with radiologists, sonographers, and multidisciplinary healthcare team members to ensure optimal diagnostic outcomes.
- Deliver consistent patient care with empathy, compassion, and professionalism.
Radiologic Technologist/Mammographer
SimonMed Imaging
Daly City, California
05.2016 - 08.2021
- Proficient in performing diagnostic and routine screening 2D/3D mammography exams using the GE Senographe Pristina.
- Performed DEXA bone density examinations utilizing the GE Lunar Unit.
- Conducted Mammography Quality Assurance (QA) procedures in full compliance with MQSA standards.
- Successfully passed Mammography State Inspections, 2016–2020.
- Established and maintained Mammography Quality Control/Audit programs at the San Francisco Sacramento Street Site.
- Executed 3D mammography quality control protocols, and ensured compliance with all QA documentation requirements.
- Maintained professional accountability for submitting high-quality images to PACS and performing accurate image processing.
Education
Certificate - Physician Assistant
Stanford University
Palo Alto, CA12-2002
Associate of Science - Radiologic Sciences
City College of San Francisco
San Francisco, CA07-1983
Skills
Leadership and management (staffing, performance evaluations, budgeting), clinical and technical expertise (Radiology and Mammography, equipment maintenance, patient care), regulatory knowledge (HIPAA, radiation safety, quality assurance)
Languages
English
Professional
Spanish
Professional
Chinese (Cantonese)
Professional
Certification
Certified Radiologic Technologist
Affiliations
Cooking, arts and crafts, gardening
Timeline
Radiology Technical Supervisor
Lucile Packard Children's Hospital
02.2021 - 10.2025
Radiologic Technologist/Mammographer
SimonMed Imaging
05.2016 - 08.2021
Staff Radiologic Technologist
Alameda Health System-Highland Hospital
05.2014 - 09.2023
Certificate - Physician Assistant
Stanford University
Associate of Science - Radiologic Sciences
City College of San Francisco