Anngelyn Valencia
El Paso,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Diversified Interiors ..
El Paso , Texas
11.2022 - 12.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Server
Cocteles Mazatlan
El Paso, TX
08.2020 - 09.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Pebble Hills High School
El Paso, TX06-2021
Skills
- Departmental support
- Correspondence typing
- Mail distribution
- Appointment confirmation
Timeline
Front Desk Receptionist
Diversified Interiors ..
11.2022 - 12.2023
Server
Cocteles Mazatlan
08.2020 - 09.2021
High School Diploma -
Pebble Hills High School