ANNIA CORTEGUERA ALVAREZ
Palm Bay
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
17
17
years of professional experience
Work History
Revenue Cycle Specialist
HEALTH FIRST MEDICAL GROUP
01.2022 - Current
- Responsible for the review, minor analysis, trending and follow up of Third-Party Claims Reimbursements to include the identification, billing, and collection of payments
- Actively engage with other departments to ensure timely resolution of all outstanding accounts to ensure maximum reimbursement
Sales and Service Representative
TROPICAL DREAMS RENOVATIONS
01.2015 - 12.2023
- Achieved sales targets consistently by utilizing persuasive communication skills and product expertise.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Developed personalized solutions for clients based on their unique challenges and goals, leading to higher conversion rates.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
Shareholder and Office Manager
MELVIN RENOVATION, INC.
02.2015 - 12.2022
- Provided onsite training
- Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, and K & R documents
- Prepared correspondence, accounting, and financial documents for analysis
- Sales (Products and services)
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Student Voluntary
ROQUE GEORGE E MD
03.2017 - 03.2018
- Provided onsite training
- Helped reviewing medical records, account follow up, insurance verification
Student Internship
BANDEC
01.2008 - 06.2010
- Provided onsite training
- Prepared correspondence, accounting, and financial documents for analysis
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
College Credit Certificate - Medical Biller/Coder
EFSC
Cocoa, FL12-2019
Associate of Arts - General
Eastern Florida State College
Cocoa, FL01.2018
High School Diploma equivalent - High School With Stream in Accountant
IPUEC Jose Joaquin Valdes Piard
Cardenas, Matanzas06-2010
Skills
- Exceptional Customer Service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication (Bilingual)
- Results-oriented
- Financial records and processing
- Professionalism and ethics
- Outgoing personality
- Adapt to diverse groups
- Analytical and Business skills
- Product recommendations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Revenue Cycle Specialist
HEALTH FIRST MEDICAL GROUP
01.2022 - Current
Student Voluntary
ROQUE GEORGE E MD
03.2017 - 03.2018
Shareholder and Office Manager
MELVIN RENOVATION, INC.
02.2015 - 12.2022
Sales and Service Representative
TROPICAL DREAMS RENOVATIONS
01.2015 - 12.2023
Student Internship
BANDEC
01.2008 - 06.2010
College Credit Certificate - Medical Biller/Coder
EFSC
Associate of Arts - General
Eastern Florida State College
High School Diploma equivalent - High School With Stream in Accountant
IPUEC Jose Joaquin Valdes Piard