Annick Song
Los Angeles,CA
Overview
5
5
years of professional experience
Work History
Talent Acquisition Associate
Panda Restaurant Group
06.2023 - Current
- Oversee 8 regions to ensure all hiring goals are met through effective and creative sourcing methods
- Manage full cycle Open House hiring events at store locations within CA, AZ, NV, HI, AK
- Evaluate / source resumes, interview, and present qualified candidates to hiring managers and solicited feedback to refine recruiting strategy
- Collaborate with regional operations leaders to ensure hiring goals are aligned and met, travelling on average 35% monthly
- Host campus recruiting events to recruit top talent through career fairs, class guest speaking, university events, and mixers
Talent Acquisition - Recruiter
ServiceTitan
06.2022 - 04.2023
- Managed full cycle candidate journey from creative sourcing methods, pre-screens, phone screens, to initiating and extending final offers
- Exceeded stretch goals for each hiring blitz, hiring 62 candidates for three start up classes
- Partnered with Internal Mobility team to increase internal applicants for specific Sales and Customer Specialist roles
- Coordinate all interviews globally in timely manner to ensure positive candidate experience (U.S, Canada, Armenia)
- Established ServiceTitan's initial recruiting practices with newly acquired company to ensure processes were aligned and in compliance with U.S, Armenia, and Canada hiring laws
- Partner and meet weekly with hiring teams to ensure goals, skills, and interview processes are aligned
Talent Acquisition Coordinator
ServiceTitan
08.2021 - 06.2022
- High volume scheduling and coordinating average of 25-30 interviews daily with multiple departments including executive search team
- Review employment applications, I-9 documents, manage background check reports to facilitate hiring process.
- Assist with sourcing for High Volume requisitions
- Develop and maintain strong working relationships with executives, HR team and hiring managers to foster partnerships that produce consistent results
- Deliver meaningful and unique candidate experience making sure each individual is supported from beginning to end
- Take lead on multiple projects to enable recruiting team and streamline new processes
Sales Development Representative
ServiceTitan
01.2021 - 08.2021
- Built strong pipeline of prospective customers and sourced potential leads, converting inbound opportunities
- Communicate value and areas of opportunities product provides to prospects via phone and/or e-mail (60 daily minimum outbound cold calls)
- Exceeded quota by 331% within first three months
- Identified and qualified prospective businesses that would be great fit for ServiceTitan
- Pinpointed key stakeholders and engaged them in high volume of phone and email conversations
Front Desk Specialist
Vdara Hotel And Spa
11.2018 - 12.2020
- Executed property standards as well as Forbes and AAA standards to provide excellent service to all guests
- Developed EXO files for daily Executive, VIP, and Owner Stay arrivals, departures, and special requests
- Communicated cross-functionally with housekeeping, engineering, and front desk
- Performed highest check-ins and earned most guest satisfaction reviews out of 20 team members
Education
Bachelor of Science - Hotel Administration
University of Nevada Las Vegas
Las Vegas, NV08.2020
Skills
- High Volume Full Cycle Recruiting
- High Volume Talent Acquisition Operations
- Sourcing
- Workday HRIS
- Project Management
- Campus Recruiting
- Compliance
Timeline
Talent Acquisition Associate
Panda Restaurant Group
06.2023 - Current
Talent Acquisition - Recruiter
ServiceTitan
06.2022 - 04.2023
Talent Acquisition Coordinator
ServiceTitan
08.2021 - 06.2022
Sales Development Representative
ServiceTitan
01.2021 - 08.2021
Front Desk Specialist
Vdara Hotel And Spa
11.2018 - 12.2020
Bachelor of Science - Hotel Administration
University of Nevada Las Vegas