Annie Coughlin
Lake Villa,IL
Summary
Medical Assistant and Illinois Esthetician offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Adaptable, demonstrating speed and decisiveness in a high patient volume clinical setting. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication, interpersonal skills, and bedside manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Suburban Dermatology
Gurnee, IL
08.2023 - Current
- Administered injections, medications and treatments as directed by ordering physicians.
- Trained in sterile/aseptic technique as to provide assistance in performing minor surgeries, including removal of cysts, skin cancers and other lesions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assist with pre-operative preparation of patients including instruction about post-operative care plans.
- Aided and assisted in the initiation and completion of prior authorizations, insurance appeals, and claims
- Completing patient intake and medical history in a timely manner to ensure the flow of clinic
- Performed venipuncture and other blood collection procedures according to established standards.
- Thorough understanding of human anatomy and body systems
Medical Spa Coordinator
RL Center for Cosmetic Surgery
Vernon Hills, IL
08.2022 - 07.2023
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Monitored, maintained and calibrated medical equipment daily.
- Maintained patient medical records in accordance to HIPPA
- Provided pre and post procedural care to patients for a variety of advanced esthetic treatments ie: hybrid-fractional lasers (Moxi, Halo), Microneedling, Ultrasound rejuvenation and more
Licensed Beauty Associate
Sephora
Vernon Hills, IL
04.2022 - 08.2022
- Helped customers find specific products, answered questions and offered product advice while engaging customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Restaurant Server
Various Locations
, IL
07.2020 - 04.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Illinois Esthetics License -
New Age Spa Institute
Des Plaines08.2021
High School Diploma -
Adlai E Stevenson High School
Lincolnshire01-2019
Associate of Arts -
College of Lake County
Grayslake, ILSkills
- Self-Motivated
- Patient-Oriented
- Sense of Urgency
- Coachable/Curious
- Quick Learner
- EMR System
- Leadership
- Procedure Assistance
- Microsoft Office Proficiency
- Compassion
Certification
- Certified Dermatology Technician
- Certification in Clinical Esthetics
- CPR, HIPAA
Timeline
Medical Assistant
North Suburban Dermatology
08.2023 - Current
Medical Spa Coordinator
RL Center for Cosmetic Surgery
08.2022 - 07.2023
Licensed Beauty Associate
Sephora
04.2022 - 08.2022
Restaurant Server
Various Locations
07.2020 - 04.2022
Illinois Esthetics License -
New Age Spa Institute
High School Diploma -
Adlai E Stevenson High School
Associate of Arts -
College of Lake County