ANNIE DANG
ORLANDO
Summary
Results-driven supervisor with a strong focus on complex problem-solving and attention to detail. Expertise in enhancing team dynamics and communication, committed to fostering a culture of excellence and achieving operational goals.
Overview
25
25
years of professional experience
Work History
Supervisor
Hellmann Worldwide Logistics
03.2007 - Current
- Assisted team members in daily logistics operations to ensure timely deliveries.
- Participated in problem-solving discussions, contributing ideas for improving operational workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Manager
Starline Multi-Trans Service Ltd. (HCMC)
02.2005 - 12.2006
- Established a new office in Ho Chi Minh City , recruit staff and ensure the office operates as efficiently as possible after separating from the agency in Vietnam.
- Connect the HQ in Taiwan with factories in Ho Chi Minh City , ensuring Air and Sea shipments are on time
- Promote sales in HCM market, research new customer source for export s to the EU and USA .
- Ensure weekly report to HQ and maintain clear and effective business operations in Vietnam
Sales Executive
Cosfi As Agent for Cosco Shipping Lines Co ., LTD
01.2001 - 11.2006
- Established and maintained strong relationships with clients to enhance customer satisfaction.
- Analyzed market trends to identify new business opportunities and drive sales growth.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Developed strategic sales plans aligned with corporate objectives to maximize revenue potential.
Education
Bachelor of Science - Business Economics
VietNam Maritime University
Ho Chi Minh City , VN 05-2000
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
Timeline
Supervisor
Hellmann Worldwide Logistics
03.2007 - Current
Manager
Starline Multi-Trans Service Ltd. (HCMC)
02.2005 - 12.2006
Sales Executive
Cosfi As Agent for Cosco Shipping Lines Co ., LTD
01.2001 - 11.2006
Bachelor of Science - Business Economics
VietNam Maritime University