Annie Dennerlein
Papillion,NE
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Scooters Coffee Shop
Omaha, NE
02.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Team Member
Chick-fil-A
Omaha, NE
05.2021 - 02.2024
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
Education
High School Diploma -
Millard North High School
Omaha, NE05-2024
Skills
- POS Systems
- Up-selling
- Menu Memorization
- Beverage Preparation
- Food Preparation
- Opening and closing duties
- Solid problem solver
- New Hire Training
- Friendly and outgoing
Certification
- Certified Trainer
Timeline
Barista
Scooters Coffee Shop
02.2024 - Current
Team Member
Chick-fil-A
05.2021 - 02.2024
High School Diploma -
Millard North High School