Annie Garner
Monroe,GA
Summary
Driven by a customer service focus and adept in problem-solving, I enhanced client satisfaction and loyalty at Total Fitness, Monroe Golf Club, and Buffalo Wild Wings. Skilled in word processing and listening, I fostered strong relationships and improved service standards, demonstrating a proven track record of results without relying on numerical percentages. Experienced professional passionate about creating compelling content and driving engagement. Talented at crafting dynamic stories, informative articles and persuasive copy that resonate and inspires readers. Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work.
Overview
2
2
years of professional experience
Work History
Front Desk Administrator
Total Fitness
11.2022 - Current
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
Head Bartender
Monroe Golf Club
04.2022 - 08.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Service Crew Member
Buffalo Wild Wings
08.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Education
Bachelor of Arts - English Creative Writing Concentration
Georgia College And State University
Milledgeville, GA05.2024
Skills
- Customer service focus
- Listening Skills
- Problem-solving skills
- Word Processing
Timeline
Front Desk Administrator
Total Fitness
11.2022 - Current
Service Crew Member
Buffalo Wild Wings
08.2022 - 12.2022
Head Bartender
Monroe Golf Club
04.2022 - 08.2022
Bachelor of Arts - English Creative Writing Concentration
Georgia College And State University
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