To obtain a Site Lead position with Quest Diagnostics utilizing my 13 years experience of certified phlebotomy, patient service representative skills and new hire mentoring.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Phlebotomist II
Quest Diagnostics
2018.06 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Assisted in training and onboarding new phlebotomists.
Phlebotomist
PacLab Franciscan
2012.12 - 2018.01
Title Clerk, Front Office Operations
Gilchrist Auto Centers
2005.01 - 2010.11
Education
Phlebotomy Certification - undefined
Bates Technical College
Tacoma, WA
11.2012
High School Diploma - undefined
Mount Bachelor Academy
Prineville, OR
08.2002
Skills
Exceptional Phlebotomy, Specimen Processing, Compassionate Patient Care, Customer Service, Communication, Sharp Attention to Detail, Time Management, Task Completion, Ability To Work Under Pressure, Quick Data Entry, Professional Demeanor, Adaptability, Enthusiastic Team Player, Self-Motivating, Safety Minded
Certification
Medical Assistant - Phlebotomist Certification
Washington State
PC60381809
Expiration Date: 2026-11-23
Medical Assistant - Registration
MR60880140
Expiration Date: 2026-11-23
Awards
Quest Diagnostics Employee of the Quarter for Q4, Awarded December 2020
Outpatient Administrative Specalist at SUNY Upstate Medical University HospitalOutpatient Administrative Specalist at SUNY Upstate Medical University Hospital