ANNIE HRONEC
Russell Tobin & Associates
Minneapolis,MN
9
years of professional experience
Dynamic and results-driven professional recognized for exceptional time management and problem-solving abilities. Known for reliability and adaptability, with a rapid capacity to learn and implement new skills, contributing to team success. Committed to utilizing these strengths to foster collaboration and support organizational growth in a fast-paced environment. Passionate about driving initiatives that lead to measurable outcomes and continuous improvement.
Work History
E2E Onboarding Lead
1 Year 6 Months- Oversaw team leadership for five personnel, coordinating tasks and ensuring alignment with team objectives.
- Reviewed existing processes, developed updated policies and procedures, and implemented changes.
- Collaborated with account managers and sales teams to support high-volume onboarding classes across multiple clients.
- Coordinated end-to-end transfer of 600+ workers from one company to another within 6-week project duration.
- Provided coaching to direct reports to improve work quality and reinforce appropriate behavior; sent regular reports to HR for promotion eligibility and salary review decisions.
Onboarding Division Lead
1 Year 4 Months- Reviewed onboarding processes to identify deficiencies and implemented corrective actions.
- Audited files to identify and correct missing or incorrect information, communicated improvement points to management and team members.
- Designed and implemented new forms and training materials to enhance onboarding experience.
- Audited complete files, identified missing and incorrect information, corrected and updated needed items, relayed points for improvement to management and subordinates.
- Maintained 98% compliance on all monthly reviews and quarterly audits teamwide per Joint Commission and internal standards.
Onboarding Specialist
1 Year 4 Months- Guided new hires through onboarding, addressing questions and concerns to facilitate a smooth transition.
- Conducted criminal background checks, drug testing, and medical testing for new hires to ensure compliance with hiring standards.
- Organized employee records for compliance purposes. employee files and collected required digital or physical information to meet requirements, evaluated information for quality and correctness.
Credentialing Specialist, Florida Branch
6 Months- Facilitated onboarding process for prospective employees to ensure seamless integration into the team.
- Collaborated with staffers and clinicians to secure accurate documentation of medical licenses and certifications.
- Coordinated background checks and drug screenings, reviewing results to uphold company compliance standards.
- Ran monthly reports documenting expiring credentials, conducted reach out notifying clinicians, and ensured 100% compliance with employer standards before further booking of shifts.
- Practiced and maintained complete confidentiality of information in accordance with HIPPA and common privacy standards.
Credentialing Data Entry Associate
9 Months- Verified authenticity of time sheets, ensuring accurate timecard entries for payroll processing.
- Calculated shift time totals and salary owed, facilitating timely and precise employee compensation.
Captioning Assistant & Coach
2 Years 9 Months- Monitored technical issues during calls and reported findings to relevant staff.
- Consistently typed 64 wpm with 0% error rate.
- Delivered customer service by accurately dictating and captioning a range of conversational topics verbatim.
- Provided coaching to internal staff to enhance performance and teamwork.
Receptionist
3 Months- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Balanced stylist availability, customer schedules and maximum load levels when scheduling appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Science - Sound & Music Production
Technical Certification - Digital Audio Production
Skills
Managing/overseeing group activities in a timely manner
Training and coaching internal staff
Communicating instructions and helpful tips in order to increase accurate productivity
Extensive data entry experience
Proficient use of all Microsoft programs (Word
PowerPoint
Excel
etc.)
Certified in use of Photoshop CS5
Certified in use of Logic Pro X
Timeline
E2E Onboarding Lead
Russell Tobin & Associates
04.2025 - CurrentRead More
Onboarding Division Lead
Custom Healthcare Solutions
12.2023 - 04.2025Read More
Onboarding Specialist
Custom Healthcare Solutions
08.2022 - 12.2023Read More
Credentialing Specialist, Florida Branch
Elite Medical Staffing
01.2022 - 07.2022Read More
Credentialing Data Entry Associate
Elite Medical Staffing
04.2021 - 01.2022Read More
Captioning Assistant & Coach
CapTel Service Specialists
06.2018 - 03.2021Read More
Receptionist
Great Clips
03.2018 - 06.2018Read More
Orange Technical College
Technical Certification from Digital Audio Production
Read More
Valencia College
Associate of Science from Sound & Music Production
Read More