Summary
Overview
Work History
Education
Skills
Timeline
Server

Annie Lesh

Tempe,AZ

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Rainforest Cafe
01.2024 - Current
  • Greeting customers, answering questions, and making suggestions based on their preferences
  • Taking and recording orders accurately, and inputting them into the point-of-sales system
  • Working well under pressure, in a fast-paced environment, and with multiple tasks at once
  • Maintains table setting by removing courses as completed, refilling drinks, and being alert to the customer and their needs
  • Took care of large parties, up to 30 guests
  • Advertised and sold company loyalty program memberships
  • Describe the menu and specialties in detail with the inclusion of upselling

Server/Host/Carside

Applebee's Grill and Bar
10.2022 - 02.2024
  • Preparing the dining area by placing napkins, service plates, and cutlery on tables
  • Staying updated on the current menu, deals, and promotions and advising guests accordingly
  • Welcoming guests into the dining area and helping them to their tables with the use of rotation
  • Transmit orders to bar and kitchen by recording patrons' choices; identifying their special dietary needs and special requests
  • Convey menu information and take orders over the phone
  • Fast table turnover rate

Line Cook

Modern Market Eatery
04.2022 - 08.2022
  • Preparing ingredients and assembling dishes according to recipes and specifications
  • Storing food properly, using different equipment for raw meat, and washing hands
  • Prepares food items by cutting, chopping, mixing, and preparing sauces
  • Sets up and stocks food items and other necessary supplies

Education

Bachelor's of Science - Criminal Justice/Criminology

Arizona State University
Tempe, AZ
05.2025

Skills

  • Detail-Oriented
  • Customer service
  • Critical Thinker
  • Adaptable- willing learn new things on the go
  • Food Safety Experience
  • Upselling
  • Communication and Interpersonal Skills
  • Teamwork and Collaboration

Timeline

Server

Rainforest Cafe
01.2024 - Current

Server/Host/Carside

Applebee's Grill and Bar
10.2022 - 02.2024

Line Cook

Modern Market Eatery
04.2022 - 08.2022

Bachelor's of Science - Criminal Justice/Criminology

Arizona State University

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Annie Lesh