Annie Lopez-Montanez
Haledon,NJ
Summary
Dynamic professional with a proven track record in case management and educational support, notably at Salvation Army. Excelled in case planning and motivational interviewing, significantly enhancing patient care and student success. Skilled in coordinating healthcare processes and fostering educational growth, demonstrating exceptional follow-up skills and a commitment to client well-being.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Management Assistant
Salvation Army
01.2015 - 04.2019
- Collaborated with insurance providers to obtain authorizations for necessary treatments or procedures, minimizing financial burdens on patients.
- Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
- Facilitated smooth transitions between care settings by arranging necessary transportation and communicating relevant information to receiving facilities.
- Enhanced patient care by efficiently coordinating case management processes and collaborating with healthcare professionals.
Teacher's Assistant
Escuela Hispana
05.2014 - 03.2018
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Clerical Support Associate
Wildcat Services
11.1999 - 05.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Received, sorted, and distributed incoming mail.
- worked with parole and probation clients to help with jobs
- worked with domestic violence clients to help with job training and school for GED classes
- Worked with ESP clients with school and job training
- Responsible for distribution of carfare checks
- Entered all clients information into the data base
Education
Bachelor of Science - Early Childhood Education And Care
Boricua College
Brooklyn, NY07-2013
Skills
- Case planning
- Case analysis
- Motivational interviewing
- Follow-up skills
- Home visits with client to make sure of living enviroment
- Escorted clients to doctor appointments
- Went with clients to view new apartments
Certification
im certifies to work with HIV clients, Go to training and get certificates on all training .
Languages
Spanish
Native or Bilingual
Timeline
Case Management Assistant
Salvation Army
01.2015 - 04.2019
Teacher's Assistant
Escuela Hispana
05.2014 - 03.2018
Clerical Support Associate
Wildcat Services
11.1999 - 05.2006
im certifies to work with HIV clients, Go to training and get certificates on all training .
Bachelor of Science - Early Childhood Education And Care
Boricua College
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