Annie Miles
Mankato ,MN
Summary
Motivated worker adept at handling any problem thrown my way; a natural leader and team player.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shop Manager
Upper Midwest Garage Door
Yankton, South Dakota
11.2024 - Current
- I sell and order parts and complete residential and commercial doors for installation
- I hire employees and help with training and onboarding
- I schedule and do billing for all Yankton jobs and customers
- I coordinate crews
- I meet with contractors and project managers
Surgical Coordinator and Patient Services
Retina Consultants of Minnesota
Mankato, MN
09.2023 - Current
- Provided administrative support to surgeons, nurses and other medical staff in the operating room.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Explained importance of surgery as well as what the procedure looks like as well as recovery.
Surgical Core Technician
Mayo Clinic
Mankato, MN
12.2022 - Current
- To ensure cases are picked and prepped for the next day
- Clean and organize all instruments and supplies within the core
- Help in transporting patients
- Deliver specimens to the lab as well as scopes From other locations in the hospital
- Assist in lifts and patient preparation before surgery
- steralize and check instruments in OR after each surgery
- assist in setup of machines and instruments for the next case
Lead Phlebotomy Technician
Takeda Biolife
Mankato , MN
02.2020 - 12.2022
- Developed and implemented strategies and procedures to enhance team performance, improve processes and boost results.
- Prepared written plans and layouts of all employees in order to maintain a flow to enhance production values.
- Collected Samples from units while on a 30 minute timer .
- Obtained variety of blood samples through venipuncture
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Built trust and minimized patient discomfort during phlebotomy procedures through explaining procedures and reassuring donors.
- Instructed new team members on correct procedures for operations and SOPs
- Lent hands-on training services to maximize employee efficiency.
- Explained goals and expectations required of trainees.
Certified Nursing Assistant
Mayo Clinic Charter House
Rochester, MN
02.2019 - 05.2020
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Lead Bartender
Mickey's Sports Bar and Grille
Mankato , MN
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Education
Associate of Science - Nursing
Rasmussen College
Mankato, MN12.2021
Mankato East Senior High School
Mankato, MN05.2018
Skills
- Educational feedback
- Detail Oriented
- lab Sample Processing
- Quality control
- Records management
- Records maintenance
- project management
- Innovative teaching methods
- Test preparation
- Drawing blood
- Teambuilding
- Personable
- Hardworking
- Calming
Certification
- CPR certified by Red Cross
- First aid and seizure training
- CNA Licensure in the state of Minnesota
- Phlebotomy Technician (PT)
Timeline
Shop Manager
Upper Midwest Garage Door
11.2024 - Current
Surgical Coordinator and Patient Services
Retina Consultants of Minnesota
09.2023 - Current
Surgical Core Technician
Mayo Clinic
12.2022 - Current
Lead Phlebotomy Technician
Takeda Biolife
02.2020 - 12.2022
Certified Nursing Assistant
Mayo Clinic Charter House
02.2019 - 05.2020
Lead Bartender
Mickey's Sports Bar and Grille
Associate of Science - Nursing
Rasmussen College
Mankato East Senior High School