Annie Salas
San Jose,CA
Summary
Personable and dynamic professional committed to optimizing client and staff experiences through effective problem-solving and communication. Experienced in balancing problematic administrative and clinical duties while managing workflow and client experience. Ready to contribute my interpersonal skills and lived experience.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Willow Glen Primary Care
San Jose, California
03.2023 - 01.2026
- Assisted physicians with administrative and clinical patient care
- Supervised clinical and administrative operations, ensuring efficient workflow and patient care.
- Oversaw daily clinic workflow to ensure efficient patient processing.
- Communicated with patients, clients, and vendors, facilitating seamless clinic operations.
- Attended team meetings to improve workflows and enhance patient experience.
- Educated patients on health management and preventive care practices.
- Educated patients about medications, procedures and physician's instructions.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software, accurately capturing demographic information for improved patient records.
Administrative Supervisor
Stanford Healthcare
San Jose, California
03.2014 - 08.2018
- Supervised daily administrative operations, enhancing workflow efficiency.
- Developed and implemented policies and procedures, streamlining office processes.
- Trained new staff on office procedures and policies.
- Coordinated provider schedules and appointments, optimizing staff availability.
- Organized events and meetings for staff engagement.
- Guided employees in handling difficult or complex problems.
Education
Administrative And Clinical Assistant - Health Care Administration
Everest College
San Jose, CA07-2007
High School Diploma -
Willow Green High School
San Jose, CA05-2002
Some College (No Degree) - Clinical Psychology
San Jose City College
San Jose, California, CASkills
- workflow optimization
- Personable and approachable
- Project management
- effective communication
- problem solving
- Organizational leadership
References
References available upon request.
Timeline
Medical Assistant
Willow Glen Primary Care
03.2023 - 01.2026
Administrative Supervisor
Stanford Healthcare
03.2014 - 08.2018
Administrative And Clinical Assistant - Health Care Administration
Everest College
High School Diploma -
Willow Green High School
Some College (No Degree) - Clinical Psychology
San Jose City College