Annie Searle
Summary
Friendly and hardworking Bartender passionate about serving customers well while exceeding customer expectations, maintaining poise, and sense of humor in demanding environments. Strong history of exceptional service in both casual and luxury establishments.
Overview
5
5
years of professional experience
Work History
Senior Fraud Investigator
Wells Fargo
10.2022 - Current
- Analyze large amounts of data to find patterns of fraud and anomalies.
- Review reports and individual transactions which appear suspicious to uncover possible fraudulent activity.
- Coach and train staff on fraud prevention techniques to increase awareness and reduce risk.
- Evaluate success of fraud detection systems to identify areas for improvement.
- Develop and implement procedures to detect and prevent fraud.
Bartender
Fairmont Scottsdale Princess
09.2020 - 06.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served very high customer volumes during special events, nights, and weekends.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Postino Wine Cafe
06.2019 - 10.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Associate of Science - Computer Science
Chandler Gilbert Community College
Gilbert, AZ12.2022
Skills
- New Hire Training
- Health codes compliance
- Beverage Preparation
- Guest Engagement
- High-volume dining
- Problem Solving
- Excellent attention to detail
Quote
Working in hospitality means serving drinks, handling complaints, and offering a smile- all while ensuring every guest feels at home.
Timeline
Senior Fraud Investigator
Wells Fargo
10.2022 - Current
Bartender
Fairmont Scottsdale Princess
09.2020 - 06.2023
Bartender
Postino Wine Cafe
06.2019 - 10.2020
Associate of Science - Computer Science
Chandler Gilbert Community College