Annie Shumway
Portville,NY
Summary
Goal-driven Store Leader and District Trainer with 11+ years of experience and a proven record of success in exceeding sales and customer satisfaction. Leads and empowers teams to deliver exceptional service and handle high-volume workloads. Authentic leader with the ability to clarify purpose, inspire trust, and build employee retention.
Overview
9
9
years of professional experience
Work History
Store Leader
maurices
07.2017 - Current
- Ownership of business performance and profitability including statistical metrics, payroll management, and operations. Grew store volume from $800k to $1.1 million in 2 years (2020-2022), achieving highest record volume for location.
- Analyze and leverage reports daily, weekly, monthly and yearly to gain insights, identify opportunities for improvement, and forecast trends.
- Reduced shrink from -0.76% to -0.01% over 4 years by implementing and enforcing Asset Protection procedures.
- Optimize team performances through regular observations, coaching, and goal-setting initiatives to cultivate a results-driven culture.
- Build high performing, diverse teams through effective networking, training, and development. Maintain engagement and inspire teams to deliver exceptional and consistent experiences by promoting a culture of empowerment and inclusion.
- District Trainer (2023-present) Utilize resources to train and develop new Store Leaders and First Assistants. Apply blended learning approach with exposure, experience, and education through hands on training and virtual communication. Supports ongoing development across the district.
- Pursue growth opportunities to further develop leadership and support peers in and out of district including Leadership Experience Program (LXP), POS Change Leader, and conducting leadership development calls for full time leaders within the district.
- Brand Ambassador (2018-present) Creating content for company social media team and promoting multi-channel business opportunities.
Co-Store Sales Leader
maurices
06.2016 - 07.2017
- Exceeded $1 million in volume leading to full store remodel.
- Oversaw additional underperforming store for the month of May. Hired and trained new leaders and associates. Re-established expectations, devised development plans, and enforced accountability to improve performance.
- Responsible for interviewing and hiring, developing teams, effective schedule writing, accountability for performance, and adherence to policies for all team members.
Assistant Manager
maurices
06.2015 - 05.2016
- Drove results by creating a customer centric environment through effective training and coaching on business acumen, selling behaviors, execution of impactful visual merchandising, and operations.
- Aided in planning schedules and delegating assignments to meet coverage and service demands.
Education
Associates - Business - Marketing And Management
The Pennsylvania State University
05.2019
Skills
- Sales Management
- Leadership Development and Team Building
- Analytical and Critical Thinking
- Conflict Management
- Excellent Communication
- Visual Merchandising
Accomplishments
- Culture Keeper Award - Fiscal 2022 and 2023
Timeline
Store Leader
maurices
07.2017 - Current
Co-Store Sales Leader
maurices
06.2016 - 07.2017
Assistant Manager
maurices
06.2015 - 05.2016
Associates - Business - Marketing And Management
The Pennsylvania State University