Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Annie Sylvester

Annie Sylvester

Pineville,Louisiana

Summary

I am personable and dedicated to the people around me. I possess solid understanding of coffee brewing techniques and exceptional attention to detail. I aim to create delightful customer experiences through high-quality beverages and efficient service. I am also looking to expand my knowledge in the art of bartending. I strive to make myself adaptable in any situation and maintain good relationships with the people I work with.

Overview

2027
2027
years of professional experience

Work History

Paraprofessional

Rapides Parish Schools
Pineville High School
08.2022 - Current
  • Assisted teachers in classroom management and instructional activities to enhance student engagement.
  • Developed and implemented individualized support plans for students with diverse learning needs.
  • Collaborated with educators to maintain a positive learning environment through effective communication strategies.
  • Supervised students during transitions and activities, ensuring safety and adherence to school policies.

Barista

Khmericano Coffee
Pineville, LA
05.2023 - 08.2023
  • Assisted in training new baristas on beverage preparation and customer service protocols.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Provided exceptional customer service, enhancing guest experience through personalized interactions.
  • Collaborated with team members to streamline workflow during peak hours, improving efficiency.
  • Engaged customers by promoting seasonal drinks and loyalty programs, fostering repeat business.

Barista

Hidden Grounds Coffee
Pineville, LA
2018 - 2021
  • Prepared high-quality espresso beverages following standardized recipes.
  • Operated espresso machine and maintained equipment for optimal performance.
  • Provided exceptional customer service, enhancing guest experience through personalized interactions.
  • Managed cash register operations, ensuring accurate transactions and end-of-shift balance.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.

Education

Christian Studies - Minor in Studio Art

Louisiana Christian University
Pineville, LA
05-2022

Skills

  • Effective communication
  • Small group and individual assistance
  • Relationship building
  • Exceptional customer service
  • Adaptive and creative
  • Espresso machine operation
  • Attention to detail
  • Ability to maintain a good attitude under high pressure situations

Interests

  • I enjoy sketching and painting, which helps improve my creativity and attention to detail
  • Gardening
  • Music
  • Backpacking and Hiking

Timeline

Barista

Khmericano Coffee
05.2023 - 08.2023

Paraprofessional

Rapides Parish Schools
08.2022 - Current

Barista

Hidden Grounds Coffee
2018 - 2021

Christian Studies - Minor in Studio Art

Louisiana Christian University