Receptionist/Marketing Assistant
Tribeca Spa of Tranquility
New York
06.2024 - Current
- Managed appointment scheduling using spa management software efficiently.
- Educated clients about spa services, products, and promotions effectively.
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.