Brenda Silfies
Bethlehem,Pennsylvania
Summary
Dedicated Front Desk Receptionist with strong customer service and organizational skills. Proven ability to manage client interactions and appointment scheduling efficiently.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
SPA/ESP
Bethlehem, Pennsylvania
10.2019 - Current
- Welcomed clients and visitors, fostering a positive first impression.
- Managed appointment scheduling using spa management software efficiently.
- Managed incoming calls, efficiently directing inquiries to relevant staff.
- Assisted clients with check-in and check-out procedures smoothly.
- Processed payments and ensured accuracy in financial records, supporting smooth operations.
Pharmacy Technician
Rite-Aid Pharmacy
Nazareth, Pennsylvania
09.2008 - 09.2019
- Prepared and dispensed medications accurately for patients.
- Prepared medications for dispensing by accurately counting, pouring, labeling, and verifying doses to ensure patient safety.
- Supported pharmacists in conducting patient consultations and providing medication counseling to enhance patient understanding.
- Informed customers on proper medication usage, potential side effects, and safe storage practices to ensure compliance.
- Maintained cleanliness and organization of pharmacy workspaces and equipment.
Education
High School Diploma -
NAZARETH HIGH SCHOOL
Nazareth, PA06-1986
Skills
- Front office management
- Appointment scheduling
- Scheduling appointments
- Check-in/out procedures
- Payment processing
- Cash handling
- Spa management software
- Customer service
- Organizational skills
- Time management
- Effective communication
- Oral and writing communication
- Phone etiquette
- Attention to detail
- Problem solving
- Team collaboration
- Professional demeanor
- Office supplies ordering
- Listening skills
Timeline
Front Desk Receptionist
SPA/ESP
10.2019 - Current
Pharmacy Technician
Rite-Aid Pharmacy
09.2008 - 09.2019
High School Diploma -
NAZARETH HIGH SCHOOL