Summary
Overview
Work History
Education
Skills
Timeline
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Annie Zames

Orange,CA

Summary

Retail professional known for maintaining high standards and delivering results. Experience in fostering team collaboration and adapting to dynamic retail environments. Reliable and flexible, skilled in management and customer engagement. Recognized for strong leadership and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales Lead Keyholder

Francesca's Boutique
06.2024 - Current
  • Processed new shipment and restocked inventory.
  • Opened and closed store multiple days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Trained and mentored new employees.
  • Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Social Media Intern

Chapman University
08.2024 - 01.2025
  • Worked within the School of Communication Graduate Programs.
  • Developed and executed social media content for optimal reach, engagement, and growth.
  • Collaborated with faculty for the production of infographics and videos .


Sales Associate

Nectar Clothing
06.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Shipped online orders daily
  • Managed returns, exchange or store credit transactions.
  • Professionally managed issues in busy, high-stress situations.
  • Provided positive first impression.

Education

Bachelor of Arts - Communication Studies

Chapman University
Orange, CA
06.2025

Skills

  • Shipment Processing
  • Sales Expertise
  • Inventory Tracking
  • Sales Records Management

Timeline

Social Media Intern

Chapman University
08.2024 - 01.2025

Sales Lead Keyholder

Francesca's Boutique
06.2024 - Current

Sales Associate

Nectar Clothing
06.2021 - 06.2022

Bachelor of Arts - Communication Studies

Chapman University
Annie Zames