Isabella Del Valle
Hialeah,FL
Summary
Dedicated Medical Receptionist who works productively and personably with clients/patients. Offering quality work ethic and amazing communicator. Familiar with medical-oriented software as well as tech savvy (thus quick in learning new software and systems) Looking to expand horizons by entering the remote job field to maximize and balance home, school, and work life.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Chiropractic And Rehabilitation
05.2023 - Current
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Front Desk Representative
Lakes Radiology
01.2023 - 05.2023
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Helped patients complete necessary medical forms and documentation.
Front Desk Receptionist
Home Care Plus
12.2021 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations and directed them to appropriate department.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Aided other departments such as long Term Care, Human Resources, and Medicaid.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science - Forensic Science
Florida International University
Miami, FL06.2025
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL06.2020
Skills
- Medical Records Management
- Healthcare Administration
- Route Messages
- Inpatient Care
- Medical Writing
- Front Desk Operations
- Medical Assistance
- Appointment Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Chiropractic And Rehabilitation
05.2023 - Current
Front Desk Representative
Lakes Radiology
01.2023 - 05.2023
Front Desk Receptionist
Home Care Plus
12.2021 - 06.2022
Bachelor of Science - Forensic Science
Florida International University
High School Diploma -
G. Holmes Braddock Senior High School
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