Annika DeLong
Forney,TX
Summary
Proven customer service expert from Chipotle, adept in maintaining composure under pressure and ensuring customer satisfaction. Skilled in handling transactions with accuracy and adapting to customer needs. Demonstrates reliability, excellent public speaking abilities, and a commitment to maintaining a clean environment. Achieved notable customer approval ratings, showcasing patience and personal presentation skills. Adapted to styling hair, makeup, and dress at Paul Mitchell the school.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Chipotle
01.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to manager.
- Processed customer orders and accurately handled payment transactions.
- Served customers food and adapted to personal requests or allergens.
Cashier
Film Alley
09.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained sanitary conditions of facility.
Education
Cosmetology -
Paul Mitchell The School
Arlington, TXSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Personal presentation
- Public speaking
- Adaptive
Certification
Social Media marketing
Timeline
Customer Service Cashier
Chipotle
01.2024 - Current
Cashier
Film Alley
09.2023 - 01.2024
Cosmetology -
Paul Mitchell The School